Frequently Asked Questions

How does the EASE Scan Tool differ from the competition?

Other scan tools will only show you basic generic OBD2 data or limited OEM proprietary data. With the EASE scan tool software, you can access virtually all the OEM proprietary systems on your vehicle to view and record data, read and clear enhanced DTCs, and perform bi-directional controls (including secure bi-directional controls).

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How many PC’s can the EASE PC Scan Tool software be installed on?

The PC Scan Tool software uses a USB flash drive to store the software access code/key.   This means you can use the EASE Scan Tool software on any PC you want, as long as the USB Key Drive is plugged into the USB port of the PC you are using.   You must provide a USB flash drive to store the software access code/key on.

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Is Technical Support available for the EASE PC Scan Tool?

On-line Support is also available. This is where you will find software updates, the latest product documentation and information on technical support issues.

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How does it connect to the vehicle?

Supported cabled/USB Vehicle Interfaces connect to the PC's USB port and the diagnostic connector of vehicle under test.

Wireless Vehicle Interfaces connect to the diagnostic connector of vehicle under test and communicate wirelessly with the PC so no cables are required between the PC and the vehicle. (A PC with wireless capability is required).

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How is the vehicle interface powered?

When connecting to an OBD II vehicle (1996 and newer), the diagnostic connector will power the vehicle interface. (If the fuse for the diagnostic connector is blown, you will have to replace the fuse or power the vehicle interface via the vehicle's cigarette plug or battery).

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Does the EASE PC Scan Tool tell you how to fix the vehicle?

No. The EASE PC Scan Tool provides data from the vehicle’s computer(s) along with DTC’s (Diagnostic Trouble Codes) allowing you to easily identify and diagnose a problem.

NEW - OBD2 Vehicle Inspection Software is available that works with EASE Vehicle Interfaces. 

VehicleMRI - VehicleMRI Decreases Diagnostic Time By Eliminating What Is Right, So You Can Focus On What’s Wrong.

VehicleMRI quickly runs thru hundreds of obd2 tests that would typically take an automotive technician 1 hour+ to run.  VehicleMRI knows which car computer and parameters to scan to determine which vehicle systems or components are functioning correctly and which are not. Within minutes, you will know where to start so you can quickly focus on the car problems.  +more info

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Does the EASE PC Scan Tool have data logging capabilities?

The EASE PC Scan Tool does have recording capabilities. The amount of recording time is dependent on the amount of space that you have available on your hard drive (6000 hours for 40GB of Hard Drive space). Once the hard drive is full the recordings can be off-loaded onto an external drive)

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Can you scan the vehicle while driving?

Scanning a vehicle while driving the vehicle is not recommended for personal safety reasons. However, if you have the EASE PC Scan Tool software on a laptop, you could put the laptop in the vehicle and make a recording during a driving test. Later, you can play back the recording and analyze the data that was recorded while you were driving the vehicle.

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What is the difference between Generic and Enhanced data?

US Federal law required all vehicle manufacturers to meet OBD II standards by 1996. All OBD II vehicles support a common list of emission-related data called Generic data. This data includes basic powertrain parameters such as engine RPM, vehicle speed, engine coolant temperature, etc.

Vehicle manufacturers wanted to be able to scan more data than just the generic parameters so they added their own expanded list of Enhanced data (also called factory or dealership data). This data is wide-ranging and covers areas such as; Powertrain, ABS, Airbag, and Body Controllers, etc.

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What is included in Powertrain Data?

Powertrain Data includes engine and transmission data, and bi-directional control capabilities. The Powertrain data is considered Enhanced vehicle specific data.

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What is included in Body/Chassis Data?

Body/Chassis Data includes data from the Body Control Modules as well as the ABS and Air Bag systems. This data is considered Enhanced vehicle specific data.

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What is included in the bi-directional capabilities for the EASE PC Scan Tool?

The bi-directional capabilities of the EASE PC Scan Tool are features that allow you to exercise solenoids & run tests like crankshaft relearn, EGR pintle position test, fuel pump test, electric air pump command, disabling and enabling injectors and cylinders, etc. This allows you to check the functionality of various systems

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